April 2011, Eileen Appelbaum, Jody Hoffer Gittell, Carrie Leana

This paper provides the best and most up-to-date summary of the evidence on the effects of what are popularly called “high-performance work practices” on organizational performance, worker outcomes, and the economy. By bringing together over two decades of industry specific and cross-industry research on this topic it serves as a handy reference and a useful guide for policymakers, employers, unions, and researchers interested in the question of how to promote a high-productivity high-wage economy.

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